Domain Name Registration FAQ:
What is domain propagation?
When a visitor types your domain name into their Web browser, their request is referred to a nameserver that indicates the physical location (the IP address) of your domain on the Internet. When your site location changes to a new IP address, or when a new domain name is added, nameservers around the world must be notified of the change. This process is referred to as propagation.
Propagation normally requires 24-48 hours. During this period, if you are transferring your domain, some nameservers will refer to the old location of your site and some to the new location. Therefore, a visitor accessing your site may be directed to either the old or new location. It is usually best to keep your previous hosting company until your transfer is verified as having taken place.
Can I register a domain name if I am not ready to sign up for hosting yet?
Yes. We can register your domain name and you can set up a hosting account later. And, we will point your domain name to our servers so that when you sign up for hosting, your new domain name will be ready to use. (No transfer will be necessary.)
Do I need to pay attention to my domain registration's expiration date and ensure it is kept current?
Yes. It is your responsibility to verify that the registration of your domain name is complete. And, then the domain name registration comes up for renewal, the Domain Name Registration Company ordinarily will email the contact for your domain to remind you it will soon expire. If you do not keep your domain name's registration current, then the domain registration will expire and the domain would then become available for others to register. It is your responsibility to be certain that you keep your domain name registered.
Want to park a new domain under your existing account?
Just order your new domain then contact tech support and tell us your Account Domain Name and the new Domain Name. We will park your newly registered Domain.
What is a parked domain?
Parked domains are not separate accounts, they are merely pointers to an existing web site rental account. Parked domains do not have their own IP address, SEPERATE EMAIL ADDRESSES or their own control panel.
I changed my mind about the domain name that I registered. Is it too late to change it?
Once you register a domain name, you cannot "un-register" it. If you find that the domain name you chose no longer suits your business or personal needs, you should register another domain name. The domain name you originally registered will continue to be registered to you until the end of the registration period. Registration and re-registration fees are non-refundable.
General Web Hosting FAQ:
What is web hosting?
Encarta Encyclopaedia - definition of web hosting: Web hosting or web hosting (noun).Storing of Websites: the business of supplying server space for storage of Websites on the Internet, and sometimes the provision of ancillary services such as Website creation.
What steps do I need to take to setup a website?
We will assist you in establishing a successful online presence. If you have any questions, please call 0 (044) 75 14 075 025
How long after I sign up will I be able to start uploading my website?
If you are registering a domain name at the same time you place your web hosting order, our billing department will need to verify your order before it is processed. Usually this will take less than 24 hours. On weekends, it could take up to 2 days.
Otherwise, within 15 minutes of signing up you will receive a welcome email with all the information you need to start uploading your website, setting up your email addresses, or creating your website using the Design Tool. Just use the IP address that is given in the welcome email to upload your site and view it on the web. When your domain name 'propagates' then you can start using your domain name.
Do you place advertisements on my page?
Absolutely not. We will not place any pop ads, banners, etc. on your website.
Can I access my site with or without the 'www'?
Unlike some of our competitors, with www.thewitchez.com service you can access your site with both (www.yourname.com) and without (yourname.com).
Domain and Subdomain FAQ:
Can I have a subdomain such as "sales.mydomain.com"?
Yes, you will be able to have your own subdomain, such as "sales.yourdomainname.com". A subdomain is basically a subdirectory or folder created under the primary Domain account which is a fully operating Web site with its own username and password and account. The main benefit of a subdomain is that it doesn't require domain name registration and fees that are associated with a full domain name.
How many subdomains can I add to my account?
Each hosting plan allows you to add unlimited subdomains.
What is the difference between a domain and a subdomain?
A domain name is a full website address totally independent of other domain names, but a subdomain depends on a domain name. If for example "yourdomain.com" is your domain name, then http://yourdomain.com and http://www.yourdomain.com would be your domain name's address. A subdomain name would be a name under your domain name, something like "sales.yourdomain.com". Its address would then be: http://sales.yourdomain.com. It can say anything you want instead of "sales" and the nice thing is that unlike a domain name, a subdomain does not need to be registered. This will save you money.
Will I have unlimited access to FTP?
You can create a certain number of FTP user accounts in your control panel (depends on the plan). This FTP user will get their very own access information. Because of this great feature you could offer small hosting services to mini websites that do not need their own domain name. Once you order a shared hosting account, simply login to your control panel and start creating FTP users.
Can you register or transfer my domains?
Yes, we can register any available .com, .net or .org domain name. For detailed instructions on transferring your domains, CONTACT US. Please allow 48-72 hours for new domain name registration or domain transfers to fully propagate the Internet.
How long does it take for DNS changes to take affect?
It takes 48 to 72 hours for the nameserver changes to take effect and fully propagate the Internet.
Do you register all types of domains?
We register the most popular domains extensions that are available on the market today.
Do you host all types of domain names?
Yes, we can host all type of domains. There are no restrictions regarding the types of domain names that we can host. .
How much bandwidth or data transfer can I use?
You will be allowed to use as much bandwidth as allotted by the hosting plan that you choose to purchase. At any time, you can increase your bandwidth limit via your control panel.
I have two domains. Can I host them with one hosting plan?
Yes, you will, however, need to register the domain name.
How can I add more domains and subdomains to my hosting account?
Each of our hosting plans includes the ability to add unlimited subdomains. To add additional websites to your hosting account, click the "Domains" icon (under the "Main" section in your control panel).
What does www.thewitchez.com recommend for parking domains on my main website? What about multiple domains?
If you wish to park another domain name on your main website, it is highly recommended that setup 301 redirects by following the directions on this page.
Ecommerce Hosting FAQ:
Which shopping cart is included with my hosting plan?
The shopping cart that is included with your account is dependent on which hosting plan you choose. If you plan on setting up an online store, please contact us we will help you make your selection.
Will I be able to setup a shopping cart on my website?
Yes. You will need, however, an internet merchant account.
E-mail FAQ:
Can I check my mail through Outlook and Outlook Express? Yes. You can check your mail through all major mail-clients including Outlook, Outlook Express, and Eudora.
How much storage am I allowed per mail account?
Each email box on our shared hosting plans allows up to 100MB storage space.
What are my incoming and outgoing mail servers?
Incoming and Outgoing mail servers are simply mail.yourdomain.com
Is "spamming" permitted through my account?
No. We do not permit spamming of any type on our servers.
We do not tolerate the sending of unsolicited commercial email or "spam" at all. We reserve the right to immediately terminate any domain without warning, without refund, that sends out unsolicited commercial email. If you wish to send email to people in OPT-IN lists, this is allowed being that those individuals have asked to receive advertisements or newsletters.
What is Search Engine?
Search engines utilize indexing software agents often called robots or spiders. These agents are programmed to constantly "crawl" the Web in search of new or updated pages. They will essentially go from URL to URL until they have visited every Web site on the Internet. Search engines read a web site's 'meta tags' and content in order to determine their ranking.
What is the difference between search engines and directories?
The main difference between a search engine and a general directory is that a directory will not list your URL if you do not first register it with them. They do not make use of indexing software agents and so have no way of knowing it's out there. As a result, their registration form will be considerably longer than just your URL. Directories are usually subdivided into categories and you have to submit your URL under the most appropriate heading.
What are doorway pages?
A doorway page is a page that is optimized to rank well on the search engines. Each search engine has its own unique ranking algorithms (formulas used to determine the relevancy of a page to a given search term). Since every engine's algorithms differ, it is almost impossible to design one page that ranks well in all or even most of the search engines. This is why doorway pages are so important. A doorway page can be any existing page on your site or it can be a page that you create specifically for this purpose. A doorway page has no special look to it. It is simply an alternate entrance to your site that has the right words in the right frequencies, positions, and tags.
The design of the page is very important. A well designed doorway page blends into the rest of your site seamlessly. It also has relevant content targeted toward the key term. Each doorway page's content should vary somewhat with the key term. Ideally the doorway page is not just a fluff page but rather an informative, eye catching, relevant page that describes your product or service.
None of the engines are indexing my site, why?
-You may not have allowed enough time for the engine to index your site. The indexing time for most engines is between two days and six weeks, if they are operating normally.
-Some engines have several databases they pull results from. Therefore you may be listed in one that the engine isn't pulling from at the moment you do your search.
-Frames. If you use frames on your pages, some engines cannot index frame properly.
-They simply "lost" the url that was submitted. Sounds ridiculous but happens more often than you think.
-Hosted on a free site. Some engines will not index pages from free sites.
-Anything that can be considered spamming technique. If an engine suspects any type of spamming they will may not index your page or ban your site entirely.
-If your website is hosted on a server containing illegal adult content, and that site is on the black list of Google your website could be banned.
-If your website is utilizing a shared IP address. All www.thewitchez.com plans come with a dedicated IP address for free. Some cheap web hosts do not offer static IPs. If your website is being hosted by a provider that does not offer dedicated IP addresses, your website rankings could be penalized.
What are Meta Tags?
Meta tags for your "title", "description", and "keywords".
<meta NAME="keywords" CONTENT=" your keywords here">
<meta NAME="description" CONTENT=" your description here ">
<title> your title here </title>
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A Title (with a high percentage of your site's keywords, and a title that starts with an "A" is best because some search engines sort alphabetically).
A Description (with a high percentage of your site's keywords)
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Keywords (to see someone's keywords, while viewing a web site, click "view" "source". Then you can see what keywords they are using (who they are targeting).
For fun, go to your competitors web sites, and click "view " then click "source" (Netscape calls it "page source".) You will be looking for something that says "Meta keywords".
After your website is designed, it needs to be "submitted" to the top search engines (Yahoo, Excite, Lycos, Altavista, HotBot...there are hundreds of them.) The majority of them charge NOTHING for you to submit a site to them. The best place to begin submitting your site is Yahoo.com. After you submit your web site there, search for "search engines" and begins submitting your site at other search engines.
Use & Policy FAQ:
Can I host a porn site with you?
No. We do not permit pornography of any type on our servers. Such abuse will result in suspension or cancellation of you account.
Can I use copyrighted material on my site?
You can use copyrighted material on your site if you have the holders permission to do so. If we find that you are in violation of U.S. & U.K. copyright laws we have the right to suspend or cancel your hosting account at anytime.
Email: contact@thewitchez.com
